Customer Service Associate

Coastal Health District; Brunswick (GA); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

13 Paid Holidays

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Retirement Plan

Job summary

Coastal Health District is hiring an Administrative Support role in Brunswick, GA. The position involves handling front-desk duties, mail, package processing, and district vehicle coordination.

You will support emergency preparedness activities and office operations in a public health context. Ideal candidates have a High school diploma or GED with customer service experience, a team-oriented mindset, and a valid driver's license.

Qualifications

• High school diploma or GED and six months of full-time customer service or technical support experience.
• Strong customer service skills and ability to work in a team.
• Valid driver’s license may be required.

Responsibilities

• Answer the main line and greet guests.
• Receive FedEx/UPS packages and mail; manage staff mail.
• District vehicle management: schedule reservations, track receipts, and maintain vehicle records.
• Manage kitchen supplies and prepare lists for orders.
• Assist Emergency Preparedness Program: minutes, CPR/Stop the Bleed/NIMS spreadsheets, meetings support.
• Serve as backup mail courier and manage uniform inventory.

Skills

Customer service

Team player

Communication

Multitasking

Education

High school diploma or GED

Tools

Microsoft Office

G Suite

Job description

Who we are.

We protect lives. The Georgia Department of Public Health is the lead agency entrusted by the people of Georgia to proudly protect lives and promote healthy lifestyles in diverse communities statewide. We are committed to preventing disease, injury, and disability; promoting health and well-being; and preparing the State of Georgia for responding to disasters.

What we offer.

As a member of the Georgia Department of Public Health team, you will join a passionate group of individuals who are dedicated to making an impact. No matter your role, you will individually contribute to protecting the lives of all Georgians while receiving a wide range of benefits, so you can:

• Make a Professional Impact – Build your career where it matters and protect lives in the community where you live, work, and play
• Work with a Dynamic and Diverse Team– Collaborative and inclusive way of working where employees share ideas and leverage collective strengths
• Achieve Career Longevity – Countless opportunities for continuous learning/development that support a long-term career
• Take Part in a Hands-on Working Culture – Unique culture of active engagement and problem-solving, no matter your role
• Feel Pride in Where you Work – Be part of making an impact in public health alongside dedicated people just like you

13 paid holidays--M-F work schedule--Excellent benefit package

What you gain by working at the Coastal Health District-We offer a generous benefits package that includes training opportunities, tuition assistance, health insurance, employee retirement plan, deferred compensation (with employer match), 13 paid holidays, vacation & sick leave (3 weeks of each), dental, vision, long term care, and life insurance. M-F work schedule.

All Coastal Health District, County Health Department employees are deemed essential employees in the event of an emergency. As such, you may be called on to participate in an event not limited to but including, staffing a shelter, a Specimen Point of Collection Site (SPOC) and/or Point of Dispensing site (POD). When you are called on to participate, you are expected and it will be a part of your job requirement to participate, whether the emergency occurs during or outside regular work hours.

• Answering the main line and greeting guests
• Receiving Fed Ex/UPS packages
• Receiving US Mail and putting up mail for staff
• District Vehicle management
  1. Manage and respond to staff from vehicle email account for Brunswick & Savannah district staff
  2. Schedule vehicle reservations for district staff
  3. Prepare, check in/check out notebooks for vehicle reservations
  4. Record and maintain receipts for vehicles and submit to Accounting
  5. Manage maintenance spreadsheet for vehicles
  6. Maintain vehicle policy spreadsheet on employees
• Manage supplies for kitchen and maintain list of supplies to order
• Assist Emergency Preparedness Program
  1. Minutes for Region J meetings
  2. Maintain CPR/Stop the Bleed/NIMS spreadsheet for staff
  3. Assist with meeting minutes at Quarterly Meetings
• Serve as backup for mail courier in their absence
• Assist with uniform orders and managing uniform inventory

High school diploma or GED AND Six months of full-time work experience providing customer support or technical assistance.

Preferred Qualifications-

• Good customer service skills is a must.
• Must be able to be a team player.
• Previous experience in a business office setting
• Valid drivers license

For more information on the State of Georgia Benefits visit http://team.georgia.gov/

Benefits for Full Time Eligible Employees

• 13 Paid Holidays
• Generous Leave Package-Educational Support Leave and 3 weeks each accrued Annual and Sick Leave
• Defined Benefit retirement plan
• Health Insurance
• Dental Insurance
• Vision Insurance
• Health Care Spending Account
• Dependent Care Spending Account
• Life Insurance
• AD&D Insurance
• Disability Insurance
• Legal Insurance
• Long-Term Care Insurance
• Specified Illness
• Deferred Compensation (401K & 457 Plans)

Additional Perks

• A supportive and rewarding work environment
• Physical Activity Breaks
• Employee Assistance Program
• Employee discount program
• Tuition Assistance

To learn more about the Coastal Health District visit https://coastalhealthdistrict.org

Applicants chosen for employment will be subject to the following

• Criminal Background Check/Fingerprinting
• Reference Checks & Immunizations Required
• May be subject to pre-employment drug screen

Due to the volume of applications received, we are unable to provide information on application status by phone or email. All qualified applicants will be considered but may not necessarily receive an interview. Selected applicants will be contacted via email by the hiring agency for next steps in the selection process. Applicants who are not selected will not receive notification. This position is subject to close at any time once a satisfactory applicant pool has been identified.

Coastal Health District is an Equal Opportunity Employer

The State will not unlawfully consider an applicant's race, color, national origin, religion, age, disability, sex, genetic information, political affiliation, protected uniformed service, or other legally protected category when making selections.

If you require accommodations under the American Disability Act (ADA), notify this agency of your request by the closing date of this announcement.