Customer Service Associate

Ollie's Bargain Outlet, Inc.; Allentown (Lehigh County); On-site; USD 52,000 - 72,000; Part time

Job summary

Join a leading retail company as a Customer Service Associate, where you'll engage with customers, manage store operations, and uphold company values. This part-time role offers a flexible schedule and opportunities for growth within a supportive team environment. Ideal candidates will have a positive attitude and prior retail experience.

Benefits

20% employee discount

Flexible Schedule

Qualifications

• 6 months of prior retail experience preferred.
• Ability to work evenings, weekends, and holidays.

Responsibilities

• Greet and acknowledge every customer with Ollie's approach.
• Accurately operate the register and assist with training.
• Maintain store appearance and complete assigned duties.

Skills

Customer Service

Team Player

Positive Attitude

Education

High School diploma or equivalent

Job description

Join to apply for the Customer Service Associate role at Ollie's Bargain Outlet, Inc.

4 days ago Be among the first 25 applicants

Join to apply for the Customer Service Associate role at Ollie's Bargain Outlet, Inc.

Join our team and live the Ollie-tude!: (Ollie’s Core Values)

• BE A TEAM PLAYER- Associates are expected to be supportive and work together.
• BE CARING- How do I treat others with courtesy, dignity, and respect?
• BE VALUE OBSESSED- Live the “good stuff cheap” mindset.
• BE COMMITTED- Operate with grit, passion, tenacity, and action.
• BE GROWING- How do we get better every day?
• BE REAL- Associates should be honest, transparent, genuine, trustworthy, and sincere.
  
  

Ollie’s Associate Benefits

• 20% employee discount
• Flexible Schedule
• Strong field sales career growth & talent development culture for top performers.
  
  

The Customer Service Associate assists customers and helps to maintain the store appearance. The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie's Army proficiency.

Primary Responsibilities

• Greet and acknowledge every customer with Ollie's "Yes I Care, Yes I Can" approach to build long term customer loyalty.
• Accurately and efficiently operate the register, approve refunds for other associates, and assist with training new Sales Associates.
• Assist with receiving the truck, pricing items, merchandising product, and recovering the store.
• Communicate customer needs to Team Leaders when necessary.
• Maintain the store appearance and complete any additional responsibilities and/or duties as assigned
  
  

Qualifications

• High School diploma or equivalent preferred
• 6 months of prior retail experience preferred
• Ability to work evenings, weekends, and holidays on a regular basis
• A positive attitude and team player who wants to engage and serve customers
  
  

Physical Requirements

• Ability to lift and carry up to 50 pounds.
• Ability to push and pull up to 35 pounds.
• Ability to stand for extended periods and work in a safe manner.
  
  

Ollie’s is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex, national origin, age, veteran’s status, disability, or any other legally protected status.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Other

• Industries

  Retail

Referrals increase your chances of interviewing at Ollie's Bargain Outlet, Inc. by 2x

Sign in to set job alerts for “Customer Service Specialist” roles.

Customer Service Representative - FBO - PT (40200)

Customer Service Representative- Airport Road

Customer Service Representative - Quakertown

Customer Service Center Representative (Call Center)

Allentown, PA $52,500.00-$71,250.00 1 month ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.