Customer Service Assistant

Temporary Staffing Professionals; Huntington Beach (CA); On-site; USD 25,000 - 30,000; Full time

Job summary

Temporary Staffing Professionals is seeking a friendly and dependable Customer Service / Administrative Assistant for a temporary opportunity in Huntington Beach. The role focuses on customer service and inbound phone support while assisting with applications, payments, cashiering, and general administrative operations.

This on-site position runs Monday through Friday, 8am to 5pm, and offers hands-on experience in a busy office.

Qualifications

• Previous customer service, call center, receptionist, or administrative experience preferred.
• Comfortable handling a high volume of phone calls and customer inquiries throughout the day.
• Strong verbal communication and interpersonal skills.
• Professional, patient, and customer-service-oriented demeanor.
• Strong attention to detail and organizational skills.
• Comfortable with data entry, basic computer systems, and general office procedures.

Responsibilities

• Answer a high volume of inbound calls through a phone queue and assist customers with general questions, requests, and account-related inquiries.
• Provide friendly, professional customer service while clearly explaining processes, requirements, and next steps.
• Receive and assist with new customer applications, reviewing information for completeness and accuracy.
• Route calls, inquiries, and documents to the appropriate staff or department when additional assistance is needed.
• Support back-office operations, including sorting, organizing, and processing incoming payments.
• Assist with cashiering and other payment-related clerical duties.
• Perform data entry, filing, scanning, document organization, and record maintenance.
• Maintain accurate customer and administrative records.
• Assist with additional front-office and back-office projects as assigned.

Skills

Customer service

Call center

Administrative support

Data entry

Communication skills

Job description

We are seeking a friendly and dependable Customer Service / Administrative Assistant for a temporary opportunity with a busy organization in Huntington Beach. This position is heavily focused on customer service and inbound phone support, while also assisting with applications, payments, cashiering, and general administrative operations.

Type: Temporary / Contract

Location: On-Site, Huntington Beach

Hours: Mon - Fri 8am-5pm

Key Responsibilities:

• Answer a high volume of inbound calls through a phone queue and assist customers with general questions, requests, and account-related inquiries.
• Provide friendly, professional customer service while clearly explaining processes, requirements, and next steps.
• Receive and assist with new customer applications, reviewing information for completeness and accuracy.
• Route calls, inquiries, and documents to the appropriate staff or department when additional assistance is needed.
• Support back-office operations, including sorting, organizing, and processing incoming payments.
• Assist with cashiering and other payment-related clerical duties.
• Perform data entry, filing, scanning, document organization, and record maintenance.
• Maintain accurate customer and administrative records.
• Assist with additional front-office and back-office projects as assigned.

Qualifications:

• Previous customer service, call center, receptionist, or administrative experience preferred.
• Comfortable handling a high volume of phone calls and customer inquiries throughout the day.
• Strong verbal communication and interpersonal skills.
• Professional, patient, and customer-service-oriented demeanor.
• Strong attention to detail and organizational skills.
• Comfortable with data entry, basic computer systems, and general office procedures.