Customer Service Assistant

JOBSTODAY.WORLD; Hawaii; On-site; USD 34,000 - 42,000; Full time

Job summary

JOBSTODAY.WORLD in Hawaii is seeking professional and customer-focused Customer Service Representatives to join client teams on-site. You will assist customers, answer questions, resolve service issues, and provide a positive experience.

Training is provided for motivated candidates, and openings exist at multiple client sites across Hawaii. Responsibilities include handling inquiries via phone, email, chat, or in person, and maintaining accurate records in internal systems while upholding

Qualifications

• High school diploma or GED.
• Experience in customer service preferred but not required.
• Excellent verbal and written English communication.
• Basic computer and data-entry skills.
• Legally authorized to work in the United States.

Responsibilities

• Respond to customer inquiries via phone, email, chat, or in person.
• Provide accurate information about products, services, policies, and requests.
• Resolve customer concerns and escalate issues when necessary.
• Process service requests, orders, payments, or account updates.
• Record customer interactions accurately in internal systems.
• Coordinate with operations and other departments to resolve issues.
• Follow company procedures, service standards, and confidentiality requirements.
• Maintain professional communication and contribute to customer satisfaction.

Skills

Verbal English

Written English

Listening

Problem-solving

Data-entry

Organization

Education

High school diploma / GED

Job description

Customer Service Representative – On-Site (Hawaii)

Location: On-site – Multiple Locations Across Hawaii

Note:

This is not a remote position. Multiple openings are available across different client sites in Hawaii.

About the Role

We are hiring professional and customer-focused Customer Service Representatives to join client teams in Hawaii.

You will assist customers, answer questions, resolve service issues, and provide a positive experience. No prior experience? Training is provided for motivated candidates.

Key Responsibilities

• Respond to customer inquiries via phone, email, chat, or in person
• Provide accurate information about products, services, policies, and requests
• Resolve customer concerns and escalat[e] issues when necessary
• Process service requests, orders, payments, or account updates
• Record customer interactions accurately in internal systems
• Coordinate with operations and other departments to resolve issues
• Follow company procedures, service standards, and confidentiality requirements
• Maintain professional communication and contribute to customer satisfaction

Your Profile

• High school diploma, GED, or equivalent
• Previous experience in customer service, retail, hospitality, call center, or administrative support preferred but not required
• Excellent verbal and written English communication skills
• Strong listening, interpersonal, and problem-solving abilities
• Basic computer and data-entry skills
• Organized and able to manage multiple customer requests in a fast-paced environment
• Reliable, service-oriented, and able to work independently or in a team
• Legally authorized to work in the United States