Customer Service Representative

Staffing Solutions Of Hawaii; Honolulu (HI); In loco; USD 53.726.000 - 59.237.000; Tempo pieno

Descrizione del lavoro

Staffing Solutions of Hawaii is hiring a Customer Service Representative in Honolulu, HI. This full-time, direct-hire role requires handling member inquiries about benefits, eligibility, enrollment, claims, billing, and pensions, in a fast-paced phone and computer environment.

Starting pay is $19.37 per hour with training provided. Typical schedule is Monday to Friday, 8:00am–5:00pm, reporting to work on time as scheduled.

Competenze

• Typing speed of at least 45 WPM.
• Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint.
• Strong written and verbal communication with proper grammar, punctuation, and spelling.
• Organized, detail-oriented, and adaptable to changing priorities.
• Ability to lift, push, and pull up to 10 lbs.

Mansioni

• Answer member inquiries about benefits, eligibility, enrollment, claims, billing, and pensions.
• Work in a fast-paced phone and computer environment, juggling multiple tasks with accuracy.
• Research and explain information from computer systems and legal plan documents.
• Handle challenging service situations calmly and professionally.
• Learn industry systems including Trust Partner, Quick Claims, and ADP (full training provided).

Conoscenze

Typing speed 45 WPM

Strong written & verbal communication

Organized & detail-oriented

Multitasking in fast-paced environment

Strumenti

Microsoft Word

Excel

Outlook

PowerPoint

Trust Partner

Quick Claims

ADP

Descrizione del lavoro

This is not a remote role. Applicants must be able to report to work on time as scheduled.

Position: Customer Service Representative

Location: Honolulu, HI

Pay: Starting at $19.37/hour

Experience: Minimum 2 years of customer service experience.

Type: Full-time; Direct Hire

Schedule: Monday - Friday, 8:00am to 5:00pm

Staffing Solutions of Hawaii is seeking a Customer Service Representative to join a growing and dynamic team!

Job Description

• Answer member inquiries about benefits, eligibility, enrollment, claims, billing, and pensions.
• Work in a fast-paced phone and computer environment, juggling multiple tasks with accuracy.
• Research and explain information from computer systems and legal plan documents.
• Handle challenging service situations calmly and professionally.
• Learn industry systems including Trust Partner, Quick Claims, and ADP (full training provided).

Position Requirements

• Typing speed of at least 45 WPM.
• Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint.
• Strong written and verbal communication with proper grammar, punctuation, and spelling.
• Organized, detail-oriented, and adaptable to changing priorities.
• Ability to lift, push, and pull up to 10 lbs.

Staffing Solutions of Hawaii is part of Array Corporation, the leading technology-enabled workforce solutions company whose mission is to fix how work is bought, sold and delivered to enable access to the American Dream.

We are proud to be an Equal Employment Opportunity and Affi tiative employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.