Customer Service and Data Entry Specialist

Champion Home Builders, Inc.; Millen (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

Champion Home Builders, Inc. is seeking a customer service-oriented professional to interview customers, collect detailed information, and record interview data into our service system. The role supports the flow of service orders and parts coordination for manufactured homes.

The ideal candidate will have strong attention to detail, excellent communication, and a commitment to courteous customer service. This position emphasizes accuracy and timely filing of work orders in a fast-paced

Qualifications

• Experience in customer service roles.
• Familiarity with manufactured/modular housing is a plus.
• Ability to interact with customers professionally.

Responsibilities

• Interviews customers by phone to gather information.
• Review retailer checkout sheets for items wrong with home when it arrives at the lot.
• Guide contractors working for their plant.
• Enter service orders into the service system.
• Assign correct parts to each item on service orders.
• File completed work orders.

Skills

Attention to detail

Customer service

Communication

Strong work ethic

Champion Operating Principles

Tools

Microsoft Office

Job description

Champion Home Builders, Inc. is seeking a customer service-oriented professional to interview customers, collect detailed information, and record interview data into our service system. The role supports the flow of service orders and parts coordination for manufactured homes.

The ideal candidate will have strong attention to detail, excellent communication, and a commitment to courteous customer service. This position emphasizes accuracy and timely filing of work orders in a fast-paced