Customer Service Agent — Flexible Schedule, Growth & Training

Mark Cortesi - State Farm Agent; Springfield (IL); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Mark Cortesi - State Farm Agent is seeking a Customer Service Representative - State Farm Agent Team Member in Springfield, Illinois. You'll create exceptional customer experiences while enhancing your career within a successful insurance agency.

Your key responsibilities will include answering customer inquiries, assisting with policy changes, and processing claims. Previous customer service experience is preferred, and you will enjoy opportunities for advancement and a competitive salary.

Qualifications

• Previous customer service experience preferred.
• Excellent communication and interpersonal skills.
• Ability to handle multiple tasks simultaneously.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking ability

Customer service experience

Job description

Mark Cortesi - State Farm Agent is seeking a Customer Service Representative - State Farm Agent Team Member in Springfield, Illinois. You'll create exceptional customer experiences while enhancing your career within a successful insurance agency.

Your key responsibilities will include answering customer inquiries, assisting with policy changes, and processing claims. Previous customer service experience is preferred, and you will enjoy opportunities for advancement and a competitive salary.