Customer Service Agent

Star Club Corp; Houston (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid training

Professional development opportunities

Supportive team environment

Career advancement opportunities

Hands-on customer service experience

Competitive compensation

Job summary

Star Club Corp is seeking a Customer Service Agent to help customers with questions, requests, and general service needs. This role suits someone who enjoys helping people and communicating clearly, delivering practical solutions to routine concerns.

Responsibilities include assisting with product inquiries, timely responses, and maintaining a positive, professional customer experience. Training is provided and opportunities for growth exist within the company.

Qualifications

• High school diploma or equivalent is required or equivalent.
• Strong verbal communication and active listening are essential.
• Friendly, patient, and professional demeanor with customer focus.
• Dependable and organized with ability to handle multiple requests.

Responsibilities

• Assist customers with questions about products, services, and promotions.
• Respond to routine service requests in a timely and professional manner.
• Listen to customer concerns and provide appropriate assistance.
• Follow up with customers when additional information or support is needed.
• Record relevant customer interactions and feedback.
• Assist with customer engagement during promotional activities.
• Communicate customer needs and feedback to the appropriate team.
• Maintain a positive and professional experience throughout each interaction.

Skills

Verbal communication

Active listening

Friendly and professional

Dependable

Organized multitasking

Education

High school diploma or equivalent

Job description

About Us

Star Club Corp was founded with a clear vision: to create a company that blends strategy, innovation, and execution into one seamless experience. What started as a focused initiative has evolved into a structured and scalable organization committed to delivering excellence at every level.

Position Summary

We are seeking a Customer Service Agent to assist customers with questions, requests, and general service needs. This role is ideal for someone who enjoys helping people, communicating clearly, and finding practical solutions to routine concerns.

Responsibilities

• Assist customers with questions about products, services, and promotions

• Respond to routine service requests in a timely and professional manner

• Listen carefully to customer concerns and provide appropriate assistance

• Follow up with customers when additional information or support is needed

• Record relevant customer interactions and feedback

• Assist with customer engagement during promotional activities

• Communicate customer needs and feedback to the appropriate team

• Maintain a positive and professional experience throughout each interaction

Qualifications

• High school diploma or equivalent

• Strong verbal communication and active listening skills

• Friendly, patient, and professional

• Dependable and customer-focused

• Ability to stay organized while handling multiple requests

• Previous customer service, retail, hospitality, or related experience is helpful but not required

Benefits

• Paid training

• Professional development opportunities

• Supportive team environment

• Career advancement opportunities

• Hands-on customer service experience

• Competitive compensation