Customer Experience Associate (Paid Training & Growth)

Star Club Corp; Houston (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid training

Career advancement

Professional development

Supportive team environment

Hands-on customer service experience

Competitive compensation

Job summary

Star Club Corp is seeking a Customer Service Agent to assist customers with questions, requests, and general service needs. The role suits someone who enjoys helping people, communicates clearly, and provides practical solutions to routine concerns.

You will handle product inquiries, respond to service requests, listen to customer concerns, and record interactions. A friendly, patient, and professional approach is essential to deliver a positive customer experience.

Qualifications

• High school diploma or equivalent.
• Strong verbal communication and active listening.
• Friendly, patient and professional demeanor.
• Dependable and customer-focused.
• Ability to stay organized while handling multiple requests.

Responsibilities

• Assist customers with questions about products, services, and promotions.
• Respond to routine service requests promptly and professionally.
• Listen to customer concerns and provide appropriate assistance.
• Follow up with customers when additional information or support is needed.
• Record relevant customer interactions and feedback.
• Assist with customer engagement during promotional activities.
• Communicate customer needs and feedback to the appropriate team.
• Maintain a positive and professional experience throughout each interaction.

Skills

Verbal communication

Active listening

Customer focus

Organizational skills

Education

High school diploma

Job description

Star Club Corp is seeking a Customer Service Agent to assist customers with questions, requests, and general service needs. The role suits someone who enjoys helping people, communicates clearly, and provides practical solutions to routine concerns.

You will handle product inquiries, respond to service requests, listen to customer concerns, and record interactions. A friendly, patient, and professional approach is essential to deliver a positive customer experience.