Customer Experience Specialist

Star Club Corp; Houston (TX); Sur place; USD 32 000 - 42 000; Plein temps

Avantages offerts par ce poste

Paid training

Professional development opportunities

Supportive team environment

Career advancement opportunities

Hands-on customer service experience

Competitive compensation

Résumé du poste

Star Club Corp is seeking a Customer Service Agent to help customers with questions, requests, and general service needs. This role suits someone who enjoys helping people and communicating clearly, delivering practical solutions to routine concerns.

Responsibilities include assisting with product inquiries, timely responses, and maintaining a positive, professional customer experience. Training is provided and opportunities for growth exist within the company.

Qualifications

• High school diploma or equivalent is required or equivalent.
• Strong verbal communication and active listening are essential.
• Friendly, patient, and professional demeanor with customer focus.
• Dependable and organized with ability to handle multiple requests.

Responsabilités

• Assist customers with questions about products, services, and promotions.
• Respond to routine service requests in a timely and professional manner.
• Listen to customer concerns and provide appropriate assistance.
• Follow up with customers when additional information or support is needed.
• Record relevant customer interactions and feedback.
• Assist with customer engagement during promotional activities.
• Communicate customer needs and feedback to the appropriate team.
• Maintain a positive and professional experience throughout each interaction.

Connaissances

Verbal communication

Active listening

Friendly and professional

Dependable

Organized multitasking

Formation

High school diploma or equivalent

Description du poste

Star Club Corp is seeking a Customer Service Agent to help customers with questions, requests, and general service needs. This role suits someone who enjoys helping people and communicating clearly, delivering practical solutions to routine concerns.

Responsibilities include assisting with product inquiries, timely responses, and maintaining a positive, professional customer experience. Training is provided and opportunities for growth exist within the company.