Customer Service Agent

Moodreact; Atlanta (GA); In loco; USD 32.000 - 42.000; Tempo pieno

Vantaggi offerti da questo lavoro

Paid training

Professional development

Supportive environment

Career growth

Hands-on experience

Competitive compensation

Descrizione del lavoro

Moodreact seeks a Customer Service Agent to assist customers with questions, requests, and general service needs. This role is ideal for someone who enjoys working with people and communicating clearly in a fast-paced setting.

Responsibilities include responding to questions, listening to customer needs, and maintaining professionalism across interactions. Prior customer service experience is helpful but not required, with paid training and growth opportunities available.

Competenze

• High school diploma or equivalent.
• Strong verbal communication and active listening skills.
• Friendly, patient, and dependable personality.
• Customer-focused approach and professional attitude.
• Ability to stay organized while handling multiple requests.

Mansioni

• Respond to customer questions about products, services, and promotions.
• Listen carefully to customer needs and provide helpful information.
• Assist with routine service requests and customer concerns.
• Maintain a friendly, professional approach during every interaction.
• Follow up when additional assistance or information is needed.
• Document customer feedback and relevant service information.
• Support promotional activities and customer engagement initiatives.
• Communicate recurring customer needs to team members.

Conoscenze

Verbal communication

Active listening

Friendly personality

Customer-focused

Formazione

High school diploma or equivalent

Descrizione del lavoro

About Us

Moodreactis a full-service maintenance company supporting homes and businesseswith expert electricians, appliance repair technicians, plumbers, andskilled general labor teams.We handle the tough jobs, the technicalwork, and the details others overlook—always with professionalism,safety, and efficiency in mind.

Position Summary

We are seeking a Customer Service Agent to assist customers with questions, requests, and general service needs. This role is ideal for someone who enjoys working with people, communicating clearly, and finding practical solutions in a fast-paced environment.

Responsibilities

• Respond to customer questions about products, services, and promotions
• Listen carefully to customer needs and provide helpful information
• Assist with routine service requests and customer concerns
• Maintain a friendly, professional approach during every interaction
• Follow up when additional assistance or information is needed
• Document customer feedback and relevant service information
• Support promotional activities and customer engagement initiatives
• Communicate recurring customer needs to team members

Qualifications

• High school diploma or equivalent
• Strong verbal communication and active listening skills
• Friendly, patient, and dependable personality
• Customer-focused approach and professional attitude
• Ability to stay organized while handling multiple requestsi>
• Previous customer service, retail, hospitality, or related experience is helpful but not required

Benefits

• Paid training
• Professional development opportunities
• Supportive and collaborative work environment
• Opportunities for career growth
• Hands-on customer service experience
• Competitive compensation