Customer Care Specialist - Home Maintenance

Moodreact; Atlanta (GA); Presencial; USD 32.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid training

Professional development

Supportive environment

Career growth

Hands-on experience

Competitive compensation

Descripción de la vacante

Moodreact seeks a Customer Service Agent to assist customers with questions, requests, and general service needs. This role is ideal for someone who enjoys working with people and communicating clearly in a fast-paced setting.

Responsibilities include responding to questions, listening to customer needs, and maintaining professionalism across interactions. Prior customer service experience is helpful but not required, with paid training and growth opportunities available.

Formación

• High school diploma or equivalent.
• Strong verbal communication and active listening skills.
• Friendly, patient, and dependable personality.
• Customer-focused approach and professional attitude.
• Ability to stay organized while handling multiple requests.

Responsabilidades

• Respond to customer questions about products, services, and promotions.
• Listen carefully to customer needs and provide helpful information.
• Assist with routine service requests and customer concerns.
• Maintain a friendly, professional approach during every interaction.
• Follow up when additional assistance or information is needed.
• Document customer feedback and relevant service information.
• Support promotional activities and customer engagement initiatives.
• Communicate recurring customer needs to team members.

Conocimientos

Verbal communication

Active listening

Friendly personality

Customer-focused

Educación

High school diploma or equivalent

Descripción del empleo

Moodreact seeks a Customer Service Agent to assist customers with questions, requests, and general service needs. This role is ideal for someone who enjoys working with people and communicating clearly in a fast-paced setting.

Responsibilities include responding to questions, listening to customer needs, and maintaining professionalism across interactions. Prior customer service experience is helpful but not required, with paid training and growth opportunities available.