Junior Account Representative

Moodreact; Atlanta (GA); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

Paid training

Career advancement opportunities

Professional development programs

Supportive team environment

Hands-on account management and andc s

Performance-based growth opportunities

Employee recognition programs

Ongoing mentorship and coaching

Job summary

Moodreact is seeking a motivated Junior Account Representative to support customer relationships, account activities, and business development opportunities. This entry-level role is ideal for someone who enjoys working with people and developing strong communication skills.

You'll build positive customer relationships, communicate product information, support lead generation, and maintain organized records while participating in ongoing training and professional development within a supportive

Qualifications

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Customer-focused and professional attitude.
• Strong relationship-building and listening abilities.
• Goal-oriented and motivated to achieve results.
• Excellent organizational and multitasking skills.
• Strong problem-solving abilities.
• Reliable, adaptable, and detail-oriented.
• Previous customer service, sales, account support, retail, or hospitality experience is a plus but not required.

Responsibilities

• Assist customers with questions regarding products and services.
• Build and maintain positive customer relationships.
• Communicate product and service information clearly and professionally.
• Support customer account and follow-up activities.
• Assist with customer retention and satisfaction initiatives.
• Follow up with prospective and existing customers.
• Support lead generation and customer acquisition activities.
• Maintain organized records of customer interactions and account activities.
• Assist with promotional and customer engagement initiatives.
• Communicate customer feedback to appropriate team members.
• Collaborate with colleagues to achieve customer service and business goals.
• Participate in ongoing training and professional development.

Skills

Strong communication

Interpersonal skills

Customer-focused

Relationship-building

Listening abilities

Organizational skills

Multitasking

Problem-solving

Detail-oriented

Reliable

Education

High school diploma or equivalent

Job description

About Us

Moodreactis a full-service maintenance company supporting homes and businesseswith expert electricians, appliance repair technicians, plumbers, andskilled general labor teams.We handle the tough jobs, the technicalwork, and the details others overlook—always with professionalism,safety, and efficiency in mind.

Job Summary

We are seeking a motivated Junior Account Representative to support customer relationships, account activities, and business development opportunities. This entry-level role is ideal for someone who enjoys working with people, understanding customer needs, and developing strong communication and relationship-building skills.

Responsibilities

• Assist customers with questions regarding products and services.
• Build and maintain positive customer relationships.
• Communicate product and service information clearly and professionally.
• Support customer account and follow-up activities.
• Assist with customer retention and satisfaction initiatives.
• Follow up with prospective and existing customers.
• Support lead generation and customer acquisition activities.
• Maintain organized records of customer interactions and account activities.
• Assist with promotional and customer engagement initiatives.
• Communicate customer feedback to appropriate team members.
• Collaborate with colleagues to achieve customer service and business goals.
• Participate in ongoing training and professional development.

Qualifications

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Customer-focused and professional attitude.
• Strong relationship-building and listening abilities.
• Goal-oriented and motivated to achieve results.
• Excellent organizational and multitasking skills.
• Strong problem-solving abilities.
• Reliable, adaptable, and detail-oriented.
• Previous customer service, sales, account support, retail, or hospitality experience is a plus but not required.

Benefits

• Paid training
• Career advancement opportunities
• Professional development programs
• Supportive team environment
• Hands-on account management and customer service experience
• Performance-based growth opportunities
• Employee recognition programs
• Ongoing mentorship and coaching