Customer Service Advocate — Growth & Benefits

TTEC; Mission (TX); On-site; USD 48,712,000 - 54,002,000; Full time

Benefits offered by this job

PTO

Tuition reimbursement

Health and wellness incentives

Job summary

TeleTech Holdings, Inc. in McAllen, TX seeks a Customer Service Representative to answer inbound inquiries, resolve issues, and provide empathetic support. You will help customers quickly with clear, accurate information and friendly service as part of a dynamic team.

The role offers base pay starting at $17 per hour plus performance bonuses and a comprehensive benefits package, with opportunities for career growth and ongoing training in a collaborative, inclusive environment.

Qualifications

• 6 months or more of customer services experience
• High school diploma or equivalent
• Recognize, apply and explain your product or service knowledge

Responsibilities

• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues

Skills

Customer service experience

Product knowledge

Education

High school diploma or equivalent

Job description

TeleTech Holdings, Inc. in McAllen, TX seeks a Customer Service Representative to answer inbound inquiries, resolve issues, and provide empathetic support. You will help customers quickly with clear, accurate information and friendly service as part of a dynamic team.

The role offers base pay starting at $17 per hour plus performance bonuses and a comprehensive benefits package, with opportunities for career growth and ongoing training in a collaborative, inclusive environment.