Customer Service Advocate — Flexible Schedule & Growth

Misty Rosser-White - State Farm Agent; Memphis (TN); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Misty Rosser-White - State Farm Agent in Memphis is seeking a Customer Service Representative to deliver exceptional customer experiences and support the agency's growth.

You will resolve customer inquiries, assist with policy changes, and maintain accurate records while being a key team member. The role offers opportunities for internal growth for motivated candidates who excel in customer service.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented with the ability to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

Misty Rosser-White - State Farm Agent in Memphis is seeking a Customer Service Representative to deliver exceptional customer experiences and support the agency's growth.

You will resolve customer inquiries, assist with policy changes, and maintain accurate records while being a key team member. The role offers opportunities for internal growth for motivated candidates who excel in customer service.