Account Associate - Insurance & Client Growth

Misty Rosser-White - State Farm Insurance Agent; Memphis (TN); On-site; USD 40,000 - 75,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Misty Rosser-White - State Farm Agent in Memphis, TN is seeking an Account Associate to support daily agency operations and customer success.

You will grow the agency by building meaningful customer relationships and handling policy changes, inquiries, and claims with underwriters as needed. This is a full‑time on‑site role with opportunities for advancement and a competitive benefits package.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service

Strong communication skills

Job description

Misty Rosser-White - State Farm Agent in Memphis, TN is seeking an Account Associate to support daily agency operations and customer success.

You will grow the agency by building meaningful customer relationships and handling policy changes, inquiries, and claims with underwriters as needed. This is a full‑time on‑site role with opportunities for advancement and a competitive benefits package.