Customer Relations Specialist — Growth & Flexible Schedule

Cedric Coleman - State Farm Agent; Memphis (TN); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Employee discounts

Flexible schedule

Opportunity for advancement

Paid time off

Signing bonus

Training & development

Job summary

Cedric Coleman - State Farm Agent in Memphis is seeking a Customer Relations Representative to join our team. In this role, you'll enhance customer experiences, addressing inquiries and resolving concerns to support our agency's growth. We value attention to detail and a strong desire to help others.

If you're sales-minded and customer-focused, there will be opportunities for internal advancement. Our supportive environment includes employee benefits like competitive salaries and flexible schedules.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication and problem-solving skills

Experience in customer service

Ability to handle high-stress situations calmly

Job description

Cedric Coleman - State Farm Agent in Memphis is seeking a Customer Relations Representative to join our team. In this role, you'll enhance customer experiences, addressing inquiries and resolving concerns to support our agency's growth. We value attention to detail and a strong desire to help others.

If you're sales-minded and customer-focused, there will be opportunities for internal advancement. Our supportive environment includes employee benefits like competitive salaries and flexible schedules.