Customer Service Advisor- Bissonnet

Laundry-4U LLC; Houston (TX); On-site; USD 12,000 - 14,000; Full time

Benefits offered by this job

Paid time off

Wash stipend $20 weekly

Advancement opportunities

Overtime opportunities

Job summary

Laundry-4U LLC in Houston, TX seeks a dependable Customer Service Advisor to help customers, complete wash-dry-fold orders, and keep the store welcoming. The role requires independent work, a clean, organized space, and the ability to communicate with management and staff.

You will handle customer interactions, operate tablets, and process payments at the POS. Flexible full-time or part-time hours and weekend availability are required.

Qualifications

• 8+ months of customer service or retail experience
• Basic technology skills (tablets, apps, troubleshooting)
• Ability to use Telegram for shift communication
• Strong communication skills
• Ability to work independently and as part of a team
• Reliable transportation
• Full-time or part-time schedule
• Weekend availability (Sat & Sun)
• Must be 18 or older

Responsibilities

• Provide friendly assistance to customers
• Use tablets/apps to complete wash-dry-fold orders and support daily store tasks
• Process wash-dry-fold payments using the POS system
• Monitor machines and keep the store clean, organized, and safe
• Maintain communication with management and support staff, including reporting machine issues, customer concerns, and any incidents
• Work independently and as part of a team
• Support store operations with additional tasks as needed

Skills

Customer service

Communication skills

Teamwork

Independent work

Reliability

Bilingual English/Spanish (preferred)

Education

High school diploma or equivalent

Tools

Telegram

Job description

Description

Laundry-4U is a fast-growing, family-owned business looking for a dependable and friendly Customer Service Advisor. This role is perfect for someone who enjoys working independently, keeping a clean and organized space, and helping customers. As a Customer Service Advisor, you will assist customers, complete wash-dry-fold orders, and keep the store clean and welcoming. Laundry-4U is open 24 hours and ready to assist customers!

Requirements

What You'll Do

• Provide friendly assistance to customers


• Use tablets/apps to complete wash-dry-fold orders and support daily store tasks


• Process wash-dry-fold payments using the POS system


• Monitor machines and keep the store clean, organized, and safe


• Maintain communication with management and support staff, including reporting machine issues, customer concerns, and any incidents that occur during your shift


• Work independently and as part of a team


• Support store operations with additional tasks as needed

Requirements

What We're Looking For

• Minimum 8 months of customer service or retail experience


• Basic technology skills (tablets, apps, simple troubleshooting)


• Ability to use Telegram for communication during shifts


• Strong communication skills


• Ability to work independently and as part of a team


• Reliable transportation


• Full time or part time schedule


• Weekend availability (Saturday & Sunday) needed for this role


• Must be 18 or older


• Bilingual (English/Spanish) preferred, but not required

Shift Times

• 7AM-3PM


• 3PM-11PM


• 11PM-7AM

Physical Requirements

• This position requires long periods of standing, walking, bending, kneeling, pulling, and frequent lifting and carrying of laundry, supplies, and other items weighing up to 50 pounds throughout the shift


• Must be able to stand and walk for the duration of the shift

Education

• High school diploma or equivalent

Compensation

• $9.00/hr to $10.00/hr depending on experience


• Unlimited commission available


• Raises available based on performance after the first 90 days and annually


• Overtime opportunities available

Benefits

• Paid time off for part-time and full-time employees


• $20 weekly stipend to wash in store


• We promote within!

Location: 11841 Bissonnet St, Houston, TX 77099