Customer Service Advisor - Jiffy Lube Multicare

Stonebriar Auto Services LLC; Romeoville (IL); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Optical insurance

Life insurance

Disability insurance

Paid time off

Employee discount on Jiffy Lube/Multic

labor at cost

Job summary

Stonebriar Auto Services LLC in Romeoville, IL, is hiring Guest Service Advisors (also called Customer Service Advisors). The role involves engaging with guests to determine or suggest diagnostic and mechanical services, and guiding them through service options with a focus on safety and efficiency.

A valid driver’s license is required. Automotive service experience is preferred but not required. Both full-time and part-time positions are available with benefits and advancement opportunities.

Qualifications

• A current and valid driver’s license is required.
• Previous experience in an automotive service environment is preferred but not required.

Responsibilities

• Confers with guests to determine or suggest diagnostic and mechanical services needed for their vehicles.
• Ensures work is performed safely and efficiently while delivering outstanding guest service.
• Contributes to a energetic and fun working environment.

Skills

Guest service

Customer communication

Multi-tasking

Attention to detail

Job description

We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now!

The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required.

All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances. Due to our growth, great career advancement opportunities are available too!