Customer Service Advisor - Jiffy Lube Multicare

Stonebriar Chevrolet; Normal (IL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Employee discount

Paid time off

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Job summary

Stonebriar Auto Services in Illinois is seeking a Guest Service Advisor (also called Customer Service Advisor or CSA) to greet guests, discuss needed services, and guide them through diagnostic and maintenance options.

No prior automotive service is required, though experience is preferred; a valid driver’s license is required and may be used to move vehicles as needed. We offer a competitive wage and a generous discount on services, plus benefits for full-time staff.

Qualifications

• Confer with guests to determine diagnostic and mechanical services.
• A current and valid driver's license is required.
• Automotive service experience is preferred but not required.

Responsibilities

• Greet guests and discuss needed services.
• Guide guests through diagnosis and maintenance options.
• Ensure safe and efficient service delivery and maintain a positive guest experience.

Skills

Customer service

Driver's license

Auto service exp

Job description

We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now!

The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required.

All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances. Due to our growth, great career advancement opportunities are available too!