Customer Service Advisor - Jiffy Lube Multicare

Stonebriar Auto Services LLC; Normal (IL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Discount on services

Paid time off

Health insurance

Dental insurance

Optical insurance

Life insurance

Disability insurance

Job summary

Stonebriar Auto Services LLC is hiring for Guest Service Advisor roles at Jiffy Lube Multicare. Full-time and part-time positions; the role involves consulting with guests to determine needed diagnostic and maintenance services.

A valid driver's license is required, and prior automotive service experience is preferred but not required. Employees receive competitive wages, service discounts, and benefits including paid time off and health, dental, and optical insurance, life and disability

Qualifications

• Experience in automotive service environment preferred but not required.
• A current and valid driver's license is required.

Responsibilities

• Discuss diagnostic and maintenance needs with guests and suggest appropriate services.
• Help ensure a safe, efficient, and enjoyable guest experience.

Skills

Guest service

Customer service

Communication

Job description

We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now!

The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required.

All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances. Due to our growth, great career advancement opportunities are available too!