Customer Service Advisor - Jiffy Lube Multicare

Stonebriar Auto Services LLC; Chippewa Falls (WI); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Service discount

No labor charge

Paid time off

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Job summary

Stonebriar Auto Services LLC is hiring for Guest Service Advisor roles at Jiffy Lube Multicare. The position offers full-time and part-time opportunities. Responsibilities include consulting with guests to determine or suggest services, ensuring safety and efficiency while delivering outstanding guest service.

A valid driver's license is required; automotive experience is preferred but not mandatory. Employees receive a competitive wage and discounts on Jiffy Lube services, including Multicare

Qualifications

• Greet guests and determine vehicle service needs.
• Explain diagnostic and maintenance options to guests.
• Maintain a safe, efficient, and friendly service environment.

Responsibilities

• Confer with guests to determine or suggest diagnostic and mechanical services.
• Provide outstanding guest service experience.
• Uphold safety and quality standards during all service steps.

Skills

Guest service

Customer communication

Driver's license

Safety-conscious

Tools

POS system

Job description

We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now!

The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required.

All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances. Due to our growth, great career advancement opportunities are available too!