Customer Service Advisor - Jiffy Lube Multicare

Stonebriar Auto Services LLC; Appleton (WI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Optical/Vision insurance

Life insurance

Disability insurance

Paid time off

Employee discount

Job summary

Stonebriar Auto Services LLC, operator of Jiffy Lube Multicare locations in the Appleton area, is hiring full-time and part-time Guest Service Advisors. You will greet guests, discuss diagnostic and service options, and help schedule maintenance while upholding safety and quality standards. A valid driver's license is required.

Prior automotive service experience is helpful but not required. We offer competitive wages, service discounts, and benefits for full-time team members, plus

Qualifications

• Interpersonal skills to engage guests professionally.
• Ability to communicate diagnostic and service options clearly.
• Willingness to learn and adapt in a fast-paced auto service environment.

Responsibilities

• Greet guests and determine or suggest diagnostic and service needs.
• Provide outstanding guest service and help coordinate maintenance scheduling.
• Ensure safety and efficiency in all tasks and contribute to a positive work environment.

Skills

Guest service

Communication

Team player

Job description

We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now!

The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required.

All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances. Due to our growth, great career advancement opportunities are available too!