Customer Service Advisor - Jiffy Lube Multicare

Stonebriar Chevrolet; Chippewa Falls (WI); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid time off

Employee discounts on services

Job summary

Stonebriar Auto Services, owner of the Jiffy Lube Multicare locations, is hiring Guest Service Advisors in Chippewa Falls, Wisconsin. The role focuses on understanding guest needs and recommending vehicle services, with emphasis on safety, efficiency, and a fun working atmosphere.

Both full-time and part-time positions are available. Benefits include health, dental, optical insurance, life and disability coverages, paid time off, and generous employee discounts on Jiffy Lube Multicare services.

Qualifications

• A current and valid driver's license is required.
• Previous experience in an automotive service environment is preferred but not required.

Responsibilities

• Consult with guests to determine or suggest diagnostic and mechanical services needed for their vehicles.
• Ensure work is performed safely and efficiently while delivering outstanding guest service and maintaining a positive, energetic work environment.

Skills

Customer service

Communication

Job description

We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now!

The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required.

All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances. Due to our growth, great career advancement opportunities are available too!