Customer Service Advisor- Jenison, MI

Stonebriar Auto Services LLC; Georgetown Charter Township (MI); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Discount on services at cost

No labor charge

Full benefits for full-time

401k plan planned

Career advancement opportunities

Job summary

Stonebriar Auto Services LLC seeks a Guest Service Advisor to join our Jiffy Lube Multicare team in Michigan. The role supports guests by diagnosing service needs and recommending appropriate maintenance with safety and efficiency in mind.

Options include full-time and part-time schedules. A valid driver s license is required. Prior automotive experience is helpful but not mandatory; growth opportunities and perks are available as we expand our franchise.

Qualifications

• Customer service experience preferred.
• Valid drivers license required.
• Automotive service experience preferred but not required.

Responsibilities

• Confer with guests to determine or suggest diagnostic and mechanical services.
• Ensure work is performed safely and efficiently while providing outstanding guest service.
• Contribute to an energetic and fun working environment.

Job description

We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now!

The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required.

• All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor.
• Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances, and we plan to launch a 401k retirement plan in the future.
• Due to our growth, great career advancement opportunities are available too!