Customer Service Advisor - Portage MI

Stonebriar Auto Services LLC; Portage (MI); Sur place; USD 19 000 - 25 000; Plein temps

Avantages offerts par ce poste

Service discount

No labor charges

Health insurance

Dental insurance

Vision insurance

Life and disability insurance

Paid time off

Career advancement opportunities

Résumé du poste

Stonebriar Auto Services LLC, operating the Jiffy Lube Multicare franchise, is hiring for full-time and part-time Guest Service Advisor positions. You will greet guests, discuss mechanical services, and recommend diagnostics while maintaining a safe, efficient environment. A current and valid driver's license is required.

Automotive experience is preferred but not required. We offer a competitive wage, service discounts, and comprehensive benefits for full-time team members, plus opportunities

Qualifications

• Must have strong guest service and communication skills.
• No automotive experience required; preferred but not required.
• Ability to discuss and recommend maintenance services clearly to guests.

Responsabilités

• Greet guests and determine or suggest required diagnostic and mechanical services.
• Provide outstanding guest service while maintaining safety and efficiency.
• Contribute to an energetic and positive workplace atmosphere.

Connaissances

Guest service

Communication

Customer focus

Description du poste

We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now!

The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required.

Benefits

• All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor.
• Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances.
• Due to our growth, great career advancement opportunities are available too!