Customer Service Advisor - Allendale MI

Stonebriar Auto Services LLC; Allendale Charter Township (MI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive wage

Service discount

No labor charge

Paid time-off

Health insurance

Dental insurance

Optical insurance

Life insurance

Disability insurance

Career advancement opportunities

Job summary

Stonebriar Auto Services LLC is hiring Guest Service Advisors for full-time and part-time roles at our Jiffy Lube Multicare location. You will help guests identify services needed, recommend diagnostics and repairs, and ensure a safe, efficient service experience.

A valid driver’s license is required, and prior auto-service exposure is a plus. We offer competitive wages, service discounts, and full-time benefits including PTO, health/dental/optical insurance, life and disability coverage, plus

Qualifications

• Previous experience in an automotive service environment is preferred but not required.

Responsibilities

• Confers with guests to determine or suggest diagnostic and mechanical services needed.
• Provide outstanding guest service experience in a safe and efficient manner.

Skills

Customer service

Communication

Job description

We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now!

The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required.

• All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor.
• Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances.
• Due to our growth, great career advancement opportunities are available too!