Customer Service Advisor - Ludington MI

Stonebriar Auto Services LLC; Ludington (MI); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Service discount

No labor charges

Paid time off

Health insurance

Dental insurance

Optical insurance

Life insurance

Disability insurance

Job summary

Stonebriar Auto Services LLC is hiring Guest Service Advisors for both full-time and part-time positions at Jiffy Lube Multicare in Ludington, Michigan. You will help guests identify needed services and communicate recommendations for vehicle maintenance.

Responsibilities include informing customers about diagnostics, ensuring safety and efficiency, and contributing to an energetic, friendly workplace. A valid driver's license is required; prior automotive service experience is a plus.

Qualifications

• A current and valid driver's license is required.
• Previous automotive service experience is preferred but not required.

Responsibilities

• Conferring with guests to determine or suggest diagnostic and mechanical services.
• Maintain a safe and efficient work environment while delivering outstanding guest service and a positive team atmosphere.

Skills

Customer service

Communication

Teamwork

Job description

We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now!

Responsibilities

• The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles.
• All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment.

Requirements

• A current and valid driver's license is required.
• Previous experience in an automotive service environment is preferred but not required.

Benefits

• All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor.
• Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances.

We look forward to hearing from you!