Customer Service Advisor - Jiffy Lube Multicare

Stonebriar Auto Services LLC; Huntley (IL); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Employee discount

Paid time off

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Job summary

Stonebriar Auto Services is hiring for the Guest Service Advisor role at Jiffy Lube Multicare in Huntley, IL. Full-time and part-time positions available. You will greet guests, assess their vehicle service needs, present options, and coordinate with technicians to deliver fast, friendly service.

Qualified candidates will hold a valid driver's license; automotive service experience is a plus. We offer competitive wages, a generous discount on services, and comprehensive benefits including PTO

Qualifications

• Greet guests and determine required services and options.
• Provide accurate information on vehicle services and timelines.
• Maintain a safe, organized work area and assist technicians as needed.

Responsibilities

• Greet guests and assess service needs.
• Explain service options and upsell where appropriate.
• Coordinate with technicians to ensure timely service delivery.

Skills

Guest interaction

Verbal communication

Safety awareness

Job description

We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now!

The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required.

• All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor.
• Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances.
• Due to our growth, great career advancement opportunities are available too!