Customer Service Advisor: Fast-Paced Support & Sales

AMA TechTel; Amarillo (TX); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Health insurance

401K

Competitive starting salary

Job summary

AMA TechTel, located in Amarillo, Texas, is seeking a Customer Service Advisor to join our rapidly growing telecommunications team. The role involves providing exceptional customer support, handling inbound inquiries, and resolving issues effectively.

Qualified candidates will have at least two years of call center experience and a high school diploma. We offer excellent benefits including 401K and health insurance, alongside a competitive starting salary.

Qualifications

• At least two years of call center experience.
• Proven customer support professional.
• High motivation and energy.
• Ability to thrive in fast-paced environments.

Responsibilities

• Handle inbound sales and customer service inquiries.
• Monitor call queues for efficient service.
• Follow call handling guidelines for quality assurance.
• Make outbound calls to resolve customer issues.
• Sell residential products to callers.

Skills

Customer support

Call center experience

Fast-paced environment adaptability

Bilingual (Spanish)

Education

High school diploma

Job description

AMA TechTel, located in Amarillo, Texas, is seeking a Customer Service Advisor to join our rapidly growing telecommunications team. The role involves providing exceptional customer support, handling inbound inquiries, and resolving issues effectively.

Qualified candidates will have at least two years of call center experience and a high school diploma. We offer excellent benefits including 401K and health insurance, alongside a competitive starting salary.