Customer Service Advisor

Precision Tune; Greensboro (NC); Sur place; USD 32 000 - 42 000; Plein temps

Avantages offerts par ce poste

Health insurance

401k plan

Paid time off

Paid holidays

Closed evenings

Closed Sundays

Résumé du poste

Precision Tune Auto Care NC Team in Greensboro, NC is seeking a Customer Service Advisor to be the friendly first point of contact for customers, handling in-store and phone inquiries and guiding service selections.

The role involves greeting customers, scheduling appointments, processing transactions, and maintaining accurate records in a fast-paced shop.

Qualifications

• High School Diploma or GED is required.
• 1+ year of automotive service experience helpful; 1+ year of sales experience preferred.
• Strong customer service and communication skills.
• Phone skills and computer skills are required.

Responsabilités

• Greet and engage customers in-store and over the phone.
• Schedule appointments, explain services, and sell parts and automotive services.
• Perform routine vehicle services and inspections.
• Process work orders and register transactions.
• Maintain a clean and organized work area and ensure safety procedures.

Description du poste

Customer Service Advisor

Full Time

Join the Precision Tune Auto Care NC Team!

At Precision Tune Auto Care, you’ll be part of a team committed to integrity, safety, and top-quality customer service. We provide total car care—from oil changes and diagnostics to engine repairs and scheduled maintenance—and we’re passionate about keeping drivers safe on the road.If you’re looking to build your career with a proven, customer-focused brand, we’d love to have you on our team.

Customer Service Advisor – Join Our Team!

Precision Tune Auto Care is seeking a friendly and motivated CSAto be the first point of contact for our customers. If you love helping people, have a passion for cars, and enjoy a fast-paced environment, this is the role for you!

What We Offer:

• Competitive pay
• Medical, Dental, Life and Vision Insurance — coverage begins 90 daysafter your hire date
• 401k planavailable
• Paid Time Off (PTO) to relax and recharge at 6 months
• 5 Paid Holidays
• Closed evenings and Sundays — enjoy time with friends and family

What You’ll Do:

• Greet and engage customers in-store and over the phone.
• Schedule appointments, explain services, and sell parts and automotive services.
• Perform routine vehicle services: oil changes, tire rotations, battery installation, fluid top-offs, and inspections.
• Support shop productivity through work order and register transactions.
• Ensure safety procedures are followed and maintain a clean, organized work area.
• Help resolve customer concerns and provide exceptional service.

What We’re Looking For:

• High School Diploma or GED.
• Valid driver’s license or ID.
• 1+ year of automotive service experience helpful; 1+ year of sales experience preferred.
• 1-2 years strong customer service and communication skills.
• Phone skills
• Computer skills
• Comfortable with basic math and calculating discounts.
• Ability to work days, Sat, some holidays.

Physical Requirements:

• Lift up to 25 lbs, frequent standing, walking, bending, stooping, and some reaching.
• Climb ladders and safely operate a vehicle.

All qualified applicants will receive consideration for employment; Equal Opportunity Employer.