Customer Service Advisor/ Automotive

Precision Tune Auto Care; Winston-Salem (NC); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

EAP

401k with employer match

Paid Time Off

Evenings and Sundays off

Holidays off

Job summary

Precision Tune Auto Care NC is hiring a friendly Customer Service Advisor to greet customers, schedule appointments, explain services, and process sales and transactions. You’ll support daily shop productivity and ensure safety while maintaining a clean work area.

The role emphasizes strong customer service, clear communication, and a positive, fast-paced team environment. Candidates should have a valid license, 1+ year automotive and sales experience preferred.

Qualifications

• High School Diploma or GED required.
• 1+ year automotive service experience preferred.
• 1+ year sales experience is a plus.
• Strong customer service and communication skills.
• Valid driver’s license or ID required.

Responsibilities

• Greet and engage customers in-store and over the phone.
• Schedule appointments, explain services, and sell parts and automotive services.
• Support shop productivity through work order and register transactions.
• Ensure safety procedures are followed and maintain a clean, organized work area.
• Help resolve customer concerns and provide exceptional service.

Skills

Customer service

Communication

Sales experience

Education

High School Diploma or GED

Tools

Computer entry

Job description

Customer Service Advisor

Full Time

Pay: $13 + hour

Join the Precision Tune Auto Care NC Team!

Celebrating over 40 years as a trusted leader in automotive service

At Precision Tune Auto Care NC, you’ll be part of a team committed to integrity, safety, and top-quality customer service. We provide total car care—from oil changes and diagnostics to engine repairs and scheduled maintenance—and we’re passionate about keeping drivers safe on the road. If you’re looking to build your career with a proven, customer-focused brand, we’d love to have you on our team.

Customer Service Advisor – Join Our Team!

Precision Tune Auto Care is seeking a friendly and motivated Customer Service Advisor to be the first point of contact for our customers. If you love helping people, have a passion for cars, and enjoy a fast-paced environment, this is the role for you!

What We Offer:

• Competitive pay
• Medical, Dental, and Vision Insurance — coverage begins 90 days after your hire date
• Life insurance & EAP
• 401k plan with employer match
• Paid Time Off (PTO) to relax and recharge
• Closed evenings and Sundays — enjoy a better life
• 5 paid holidays off

What You’ll Do:

• Greet and engage customers in-store and over the phone.
• Schedule appointments, explain services, and sell parts and automotive services.
• Support shop productivity through work order and register transactions.
• Ensure safety procedures are followed and maintain a clean, organized work area.
• Help resolve customer concerns and provide exceptional service.

What We’re Looking For:

• High School Diploma or GED.
• Valid driver’s license or ID.
• 1+ year of automotive service experience; 1+ year of sales experience preferred.
• Strong customer service and communication skills.
• Comfortable with basic math and calculating discounts
• Computer entry skills.
• Ability to work days, nights, Saturday, and some holidays.

Physical Requirements:

• Lift up to 50 lbs, frequent standing, walking, bending, stooping, kneeling, and reaching.
• Climb ladders and safely operate a vehicle.

All qualified applicants will receive consideration for employment; Equal Opportunity Employment Employer.