Customer Service Advisor

Precision Tune Auto Care; Tallahassee (FL); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Competitive pay

Medical, Dental, and Vision Insurance

Paid Time Off (PTO)

Closed evenings and Sundays

5 paid holidays off

Paid specialized training

Job summary

A leading automotive service provider in Tallahassee is searching for a Customer Service Advisor to engage with customers and assist them with vehicle maintenance needs. Responsibilities include greeting customers, scheduling appointments, and performing routine services like oil changes. The ideal candidate will have strong customer service skills and a high school diploma. This is an excellent opportunity to join a reputable brand focused on quality service and customer satisfaction.

Qualifications

• 1+ year of automotive service experience; 1+ year of sales experience preferred.
• Valid driver's license required.
• Ability to work days, nights, weekends, and holidays is essential.

Responsibilities

• Greet and engage customers in-store and over the phone.
• Schedule appointments and explain services to customers.
• Perform routine vehicle services such as oil changes and tire rotations.

Skills

Customer service skills

Communication skills

Basic math skills

Education

High School Diploma or GED

Job description

Overview

Join the Precision Tune Auto Care Team! Celebrating 50 years as a trusted leader in automotive service and a Franchise 500 top-rated brand. At Precision Tune Auto Care, you’ll be part of a team committed to integrity, safety, and top-quality customer service. We provide total car care—from oil changes and diagnostics to engine repairs and scheduled maintenance—and we’re passionate about keeping drivers safe on the road. If you’re looking to build your career with a proven, customer-focused brand, we’d love to have you on our team. Customer Service Advisor - Join Our Team!

Precision Tune Auto Care is seeking a friendly and motivated Customer Service Advisor to be the first point of contact for our customers. If you love helping people, have a passion for cars, and enjoy a fast-paced environment, this is the role for you!

What We Offer

• Competitive pay
• Medical, Dental, and Vision Insurance
• Paid Time Off (PTO) to relax and recharge
• Closed evenings and Sundays — enjoy a better work-life balance
• 5 paid holidays off
• Paid specialized training

What You’ll Do

• Greet and engage customers in-store and over the phone.
• Schedule appointments, explain services, and sell parts and automotive services.
• Perform routine vehicle services: oil changes, tire rotations, battery installation, fluid top-offs, and inspections.
• Support shop productivity through work order and register transactions.
• Ensure safety procedures are followed and maintain a clean, organized work area.
• Help resolve customer concerns and provide exceptional service.

What We’re Looking For

• High School Diploma or GED.
• Valid driver’s license.
• 1+ year of automotive service experience; 1+ year of sales experience preferred.
• Strong customer service and communication skills.
• Comfortable with basic math and calculating discounts/commissions.
• Ability to work days, nights, weekends, and holidays.

Physical Requirements

• Lift up to 50 lbs, frequent standing, walking, bending, stooping, kneeling, and reaching.
• Climb ladders and safely operate a vehicle.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.