Customer Service Administrator 1

Southeastern Freight Lines; Houston, Northern (TX, KY); Hybrid; USD 37,000 - 47,000; Part time

Job summary

Southeastern Freight Lines is seeking a Customer Service Administrator 1 in South Houston, TX for a part-time role. You will handle clerical tasks, scanning bills, gate duties, cashiering, and receptionist work while supporting dispatch and service center operations.

Requirements include a high school diploma or GED, ability to pass background checks and drug tests, and at least 6 months of related office experience. Shift: Third shift; pay ranges from $17.85 to $22.51 per hour.

Qualifications

• High School Diploma or GED required.
• Background check and alcohol/drug test must be passed.
• 6 months of related experience or office experience.
• Strong customer relations and communication with internal and external customers.
• Ability to manage multiple tasks with interruptions.
• Familiar with Microsoft Office applications.

Responsibilities

• Perform general clerical duties to support Service Center operations.
• Scan bills and load into company computer system.
• Pickup bills in routing office and deliver to dock.
• Assist Linehaul Dispatch when needed.
• Welcome drivers at the gate and collect driver/freight information.
• Balance daily cash report and prepare bank deposits.
• Provide daily phone coverage via switchboard.
• Greet applicants and collect completed applications.
• Direct visitors and truckers around the facility.

Skills

Customer service

Microsoft Office

Multi-tasking

Communication

Data entry

Cash handling

Education

High School Diploma or GED

Tools

Microsoft Outlook

Microsoft Excel

Phone systems

Job description

## Customer Service Administrator 1Apply: South Houston, TX: Part time: Posted Today: R2026-23094As a Customer Service Administrator 1, you will be responsible for general clerical duties that assist in the operational function of the Service Center. Perform a variety of functions that may include a specialization or combination of activities in areas such as scanning, driver check-in, working in the Gate Office, cashier, or receptionist.Use a scanning machine to ensure bills are properly loaded into the Company’s computer system for processing. Perform pick-up of bills in routing office and delivers to various locations on the dock. Aid the Linehaul Dispatch area, as needed, when associates are on vacation or are out sick. Receive drivers at gate and obtain information on driver’s name and freight that is on the trailers. Assign drivers a number and assign appropriate place to unhook trailer. Direct visitors and truckers to various parts of the building or premises. Balance daily cash report and account for all bills and make and prepare all bank deposits and checks and verify all night deposits. Provide daily phone coverage for the Service Center by operating a switchboard console. Provide applicants with applications and collect them upon completion and welcomes visitors to the Service Center. For this role, you must have: a High School Diploma or GED; the ability to satisfactorily pass background check and alcohol and drug test; 6 months of related experience and/or previous office experience; strong customer relations skills to communicate effectively with internal and external customers; the ability to manage multiple tasks with interruption; computer skills; and be familiar with Microsoft Office applications. We would prefer you to have previous experience with Customer Service, Microsoft Outlook, Microsoft Excel, and Multi-line phone systems. Pay: $17.85-$22.51 Per Hour (pay may vary based on location and experience)**Work Shift**Third Shift