Customer Service & Admin Specialist (Hybrid)

Collaborate Recruitment; Ringwood (NJ); Hybrid; USD 36,506 - 44,618; Full time

Benefits offered by this job

Free onsite parking

Hybrid working after training

Full training and ongoing support

Company Pension

Life cover

Job summary

Collaborate Recruitment is seeking a Customer Service Associate for their Ringwood office. The role involves handling customer inquiries via phone, email, and chat, updating records, and providing administrative support. Candidates should have strong communication and administration skills, ideally with experience in a professional services environment. The position offers a competitive salary of up to £30K, hybrid working after probation, full training support, and various benefits including a company pension and life cover.

Qualifications

• Previous experience in customer service or administration, preferably in a professional services environment.
• Excellent communication skills with confidence in phone, email, and online chat interactions.
• Strong administration skills and familiarity with Microsoft office and other in-house software.

Responsibilities

• Handling customer enquiries via phone, email, and online chat.
• Updating customer records and managing internal databases.
• Liaising with customers and third-party partners regularly.

Skills

Communication skills

Administration skills

Microsoft Office proficiency

Multitasking

Team player

Job description

Collaborate Recruitment is seeking a Customer Service Associate for their Ringwood office. The role involves handling customer inquiries via phone, email, and chat, updating records, and providing administrative support. Candidates should have strong communication and administration skills, ideally with experience in a professional services environment. The position offers a competitive salary of up to £30K, hybrid working after probation, full training support, and various benefits including a company pension and life cover.