Customer Service, Admin & Sales Support Specialist

Bay Insulation Systems; Green Bay (WI); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health benefits

401(k) with company match

Health Savings Account option

Life & disability insurance

Paid time off

Job summary

The Bay Family of Companies is seeking a Customer Service Representative to handle customer service, office administration, and sales support from our Green Bay location, with responsibilities that also assist the Medford location.

This full-time role requires strong communication and organizational skills, data entry, and familiarity with MS Office; experience in a fast-paced office environment is preferred.

Qualifications

• High school diploma or equivalent.
• At least 1 year of office experience.
• Excellent communication and organizational skills.
• Proficiency with Microsoft Office products.

Responsibilities

• Answer phones and route to appropriate person.
• Enter data and import quotes into the system.
• Generate BOLs using RedWood and contact carriers to schedule pickups.
• Confirm order status, shipments, and delivery dates with customers.
• Perform other duties as assigned.

Skills

Communication skills

Organizational skills

Microsoft Office proficiency

Data entry

Education

High school diploma or equivalent

One year of office experience

Tools

Microsoft Office Suite

Job description

The Bay Family of Companies is seeking a Customer Service Representative to handle customer service, office administration, and sales support from our Green Bay location, with responsibilities that also assist the Medford location.

This full-time role requires strong communication and organizational skills, data entry, and familiarity with MS Office; experience in a fast-paced office environment is preferred.