Customer Service & Accounts Advisor – Steel Industry

Olympic Steel, Inc.; Minneapolis (MN); Hybrid; USD 32,000 - 37,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Paid holidays

Paid vacation

401(k) with employer match

Tuition reimbursement

Employee discount

Job summary

Olympic Steel, Inc. in Minneapolis, MN is seeking a Customer Service Representative to maintain and grow existing accounts within an assigned territory.

You will respond to inquiries promptly and courteously, discuss material and processing needs, and propose value-added options based on customer requirements. Collaborating with Production Planning, Materials Management, Outside Sales, and other teams, you will identify available materials, address potential issues, and help navigate quotes to

Qualifications

• Bachelor’s degree or related sales experience.
• 1+ years of related experience.
• Knowledge of steel industry and product knowledge a plus.

Responsibilities

• Maintain and grow existing accounts in an assigned territory.
• Respond to customer inquiries in a timely and courteous manner.
• Discuss material and processing requirements and suggest value-added options.

Skills

Customer service

Sales

Communication skills

Education

Bachelor’s degree or related sales experience

Job description

Olympic Steel, Inc. in Minneapolis, MN is seeking a Customer Service Representative to maintain and grow existing accounts within an assigned territory.

You will respond to inquiries promptly and courteously, discuss material and processing needs, and propose value-added options based on customer requirements. Collaborating with Production Planning, Materials Management, Outside Sales, and other teams, you will identify available materials, address potential issues, and help navigate quotes to