Customer Service Account Lead — Client Success & Solutions

BeDirect; Collierville (TN); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

401(k)

Health insurance

Paid time off

Vision insurance

Job summary

BeDirect is seeking a dedicated Customer Service Account Representative in Collierville, Tennessee. In this role, you will manage customer orders and serve as the key connection between the company and its clients, ensuring a seamless customer experience.

The ideal candidate should have a Bachelor's degree or equivalent experience, excellent communication skills, and the ability to multitask in a fast-paced environment. A flexible schedule from Monday to Friday is required, along with benefits such as health insurance.

Qualifications

• Must have excellent written and verbal communication skills.
• Excellent organizational skills and ability to multi-task in a fast-paced environment.
• Must be a self-starter with excellent problem-solving skills.

Responsibilities

• Manage and administer customer orders for major accounts.
• Investigate short-pays and rectify problems.
• Communicate effectively with customers and management.

Skills

Communication skills

Organizational skills

Problem-solving skills

Computer skills (Excel, Word, Microsoft Office)

Education

Bachelor's degree in a related field or equivalent experience

Job description

BeDirect is seeking a dedicated Customer Service Account Representative in Collierville, Tennessee. In this role, you will manage customer orders and serve as the key connection between the company and its clients, ensuring a seamless customer experience.

The ideal candidate should have a Bachelor's degree or equivalent experience, excellent communication skills, and the ability to multitask in a fast-paced environment. A flexible schedule from Monday to Friday is required, along with benefits such as health insurance.