Client Services Specialist

Conectiv Supply Chain Solutions, Inc.; La Vergne (TN); On-site; USD 38,000 - 52,000; Full time

Job summary

Conectiv Supply Chain Solutions, Inc. in La Vergne, TN, is seeking a Client Service Representative to manage customer orders, resolve issues, and provide timely updates on order status. The role emphasizes accuracy, strong communication, and collaboration with distribution teams.

The ideal candidate will have solid computer skills, experience with CSR duties, and the ability to work with minimal supervision. A four-year business degree is preferred but relevant experience is acceptable.

Qualifications

• Requires above average computer skills and ability to handle stressful situations with courtesy and professionalism.
• Demonstrates strong communication skills and ability to work with little supervision.
• Proficient in CSR responsibilities and customer service workflows.

Responsibilities

• Reviews orders received from customers and resolves problems promptly.
• Communicates order status and potential delays to customers.
• Enters, tracks, and communicates customer complaints and resolutions.
• Provides daily status reports and supports the Customer Service Department as needed.

Skills

Communication skills

Typing

Customer service

Education

Four-year college degree in business-related curriculum

Tools

Softeon

Job description

Conectiv Supply Chain Solutions, Inc. in La Vergne, TN, is seeking a Client Service Representative to manage customer orders, resolve issues, and provide timely updates on order status. The role emphasizes accuracy, strong communication, and collaboration with distribution teams.

The ideal candidate will have solid computer skills, experience with CSR duties, and the ability to work with minimal supervision. A four-year business degree is preferred but relevant experience is acceptable.