Customer Service

Lee Hecht Harrison Nederland B.V.; Tulsa (OK); On-site; USD 28,000 - 32,000; Full time

Job summary

Lee Hecht Harrison Nederland B.V. is seeking a Customer Service Representative in Tulsa, Oklahoma to support key customer accounts by managing orders, forecasts, and communications in a fast-paced environment.

This onsite role requires strong relationship-building and superb organizational skills. You will collaborate with sales, purchasing, and operations, process inquiries, and provide timely updates to customers.

Qualifications

• Recent experience in customer service, order management, or related roles.
• Strong communication and relationship-building skills.
• Ability to manage multiple priorities in a deadline-driven environment.
• Proficiency with Microsoft Office, including Excel.
• Comfortable working cross-functionally with customers, sales, purchasing, and operations teams.

Responsibilities

• Manage customer order activity from receipt through fulfillment.
• Monitor open orders and communicate changes to customers and internal teams.
• Process purchase orders, quotes, order modifications, and expedite requests.
• Serve as a primary point of contact for assigned customer accounts via phone and email.
• Partner with sales, purchasing, production planning, and other internal departments to ensure customer needs are met.
• Prepare reports and complete assigned projects in a timely manner.

Skills

Customer service

Order management

Account coordination

Inside sales support

Communication

Relationship-building

Multitasking

Tools

Excel

Job description

Are you a detail-oriented professional who enjoys building strong customer relationships and keeping operations running smoothly? We are seeking a Customer Service Representative to support key customer accounts by managing orders, forecasts, and customer communications in a fast-paced environment. This is an onsite role in Tulsa, OK.

What You'll Do

• Manage customer order activity from receipt through fulfillment

• Monitor open orders and proactively communicate changes to customers and internal teams

• Process purchase orders, quotes, order modifications, and expedite requests

• Serve as a primary point of contact for assigned customer accounts via phone and email

• Partner with sales, purchasing, production planning, and other internal departments to ensure customer needs are met

• Prepare reports and complete assigned projects in a timely manner

What We're Looking For

• Recent experience in customer service, order management, account coordination, inside sales support, or a related role

• Strong communication and relationship-building skills

• Ability to manage multiple priorities in a deadline-driven environment

• Proficiency with Microsoft Office - including Excel

• Comfortable working cross-functionally with customers, sales, purchasing, and operations teams

• Manufacturing or industrial industry experience is a plus

Why You'll Enjoy This Role

• Collaborative team environment

• Opportunity to work directly with customers and key business partners

• Diverse responsibilities that impact customer satisfaction and operational success

• Stable organization with opportunities for professional growth

Pay Details: $20.00 to $23.00 per hour

• Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan.
• Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs.
• In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.