Customer Service

Ultimate Staffing Services; Los Angeles (CA); On-site; USD 29,000 - 32,000; Full time

Job summary

Ultimate Staffing Services in Woodland Hills, California seeks a Customer Service Representative to join our call center team. You will handle a high volume of inbound and outbound calls, resolve inquiries, and provide product and service information to ensure a positive customer experience.

The ideal candidate demonstrates excellent communication and problem-solving skills, can document interactions in CRM systems, and work efficiently in a fast-paced environment.

Qualifications

• Excellent communication abilities
• Strong problem-solving skills
• Ability to document interactions clearly in CRM systems

Responsibilities

• Handle high-volume inbound and outbound customer calls professionally and courteously.
• Respond to customer inquiries regarding products, services, account information, and company policies.
• Resolve customer concerns, complaints, and issues while maintaining a positive customer experience.
• Accurately document customer interactions in CRM or database systems.

Skills

Communication skills

Problem-solving abilities

Job description

Customer Service (JN -082026-428735) Woodland Hills, California

Salary: USD21 - USD23 per hour

We are seeking a professional and customer-focused Customer Service Representative to join our call center team. The ideal candidate will be responsible for handling a high volume of inbound and outbound calls, resolving customer inquiries, providing product and service information, and ensuring a positive customer experience. The successful candidate will possess excellent communication skills, strong problem-solving abilities, and the ability to work efficiently in a fast-paced environment.

Key Responsibilities

• Handle high-volume inbound and outbound customer calls professionally and courteously.
• Respond to customer inquiries regarding products, services, account information, and company policies.
• Resolve customer concerns, complaints, and issues while maintaining a positive customer experience.
• Accurately document customer interactions in CRM or database systems.
• Process orders, payments, accou