Customer Service Rep

Ultimate Staffing Services; Costa Mesa (CA); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Stable office environment

Job summary

Ultimate Staffing Services in Costa Mesa, CA, is seeking professional, customer-focused Customer Service Representatives to support a fast-paced office environment.

Ideal candidates have call center or high-volume customer service experience, enjoy helping customers, solving problems, and working as part of a collaborative team. The role requires strong communication skills and proficiency with Microsoft Office and CRM systems.

Qualifications

• 1-3+ years of customer service or call center experience.
• Strong communication and interpersonal skills.
• Proficient with Microsoft Office and CRM systems.
• Detail-oriented, dependable, and customer-focused.

Responsibilities

• Handle a high volume of inbound and outbound calls in a professional and courteous manner
• Respond to customer inquiries via phone and email
• Resolve customer issues efficiently while maintaining a high level of service
• Document interactions accurately in internal systems
• Collaborate with internal departments to ensure timely resolution
• Maintain compliance with company policies and procedures

Skills

Call center experience

Communication skills

Interpersonal skills

Detail-oriented

Tools

Microsoft Office

CRM systems

Job description

Salary: USD20 - USD24 per hour

Pay:

$20-$24 per hour (DOE)

About the Role:

We are seeking professional, customer-focused Customer Service Representatives to support a fast-paced office environment. This role is ideal for candidates with call center or high-volume customer service experience who enjoy helping customers, solving problems, and working as part of a collaborative team.

Key Responsibilities:

• Handle a high volume of inbound and outbound calls in a professional and courteous manner
• Respond to customer inquiries via phone and email
• Resolve customer issues efficiently while maintaining a high level of service
• Document interactions accurately in internal systems
• Collaborate with internal departments to ensure timely resolution
• Maintain compliance with company policies and procedures

Qualifications:

• 1-3+ years of customer service or call center experience
• Strong communication and interpersonal skills
• Comfortable handling high call volume in an office setting
• Proficient with Microsoft Office and CRM systems
• Detail-oriented, dependable, and customer-focused

What’s in It for You:

• Stable, professional office environment
• Opportunity to work with reputable local companies

This position pays between $20-$24