Customer Sales & Service Associate - Green Industry

SiteOne Landscape Supply; Kailua (HI); On-site; USD 22,000 - 36,000; Full time

Benefits offered by this job

Competitive Compensation

Medical, Dental and Vision plans

Paid Time Off, Paid Holidays

DailyPay available

401k with company match

Tuition Reimbursement

Lucrative Associate Referral Program

Company Apparel and Work Boot Vouchers

Opportunity for Advancement

Paid Training and Business Certs

Free Counseling Services/Employee Assn

Life Insurance and Disability

Job summary

SiteOne Landscape Supply in Kailua, Hawaii, is seeking a Customer Sales & Service Representative to deliver exceptional service to commercial and residential customers in the green industry. You will assist with inquiries, process orders, pull inventory for pickup or delivery, and help manage stock while ensuring safety and accuracy.

This role emphasizes building strong customer relationships, adopting new technologies, and contributing to store performance in a fast-paced retail environment.

Qualifications

• Minimum of 1 year experience in a retail or wholesale setting, preferred.
• Excellent customer service skills- Customer Obsessed!
• Green industry experience or knowledge of landscape, nursery, or irrigation product a plus.
• Ready and willing to learn and adopt new technologies and ways of working.
• Ability to think quickly and make sound decisions.
• Inventory management experience helpful.
• Must be able to lift a minimum of 50 pounds.
• High school diploma or equivalent preferred.

Responsibilities

• Demonstrate exceptional customer service to all SiteOne customers.
• Cultivate and manage strong relationships with customers.
• Assist customers with their questions and needs, either in person, via the phone or through online ordering.
• Pull and prepare inventory orders for customer pick up or delivery.
• Proactively identify and capitalize on opportunities to grow sales with current and potential customers.
• Partner with branch leadership to understand and implement new technologies and ways of working to help positively impact business performance.
• Assist with merchandising product, managing inventory, and other store tasks while maintaining a safe working environment.

Skills

Customer service

Retail/wholesale experience

Learn new technologies

Decision making

Inventory management

Physical ability

High school diploma

Education

High school diploma or equivalent

Job description

SiteOne Landscape Supply in Kailua, Hawaii, is seeking a Customer Sales & Service Representative to deliver exceptional service to commercial and residential customers in the green industry. You will assist with inquiries, process orders, pull inventory for pickup or delivery, and help manage stock while ensuring safety and accuracy.

This role emphasizes building strong customer relationships, adopting new technologies, and contributing to store performance in a fast-paced retail environment.