Customer Sales Representative

Atlas Global Talent; Chicago (IL); Hybrid; USD 60,000 - 85,000; Full time

Benefits offered by this job

Uncapped commission

Benefits

Hybrid working after onboarding

Operational and carrier sales support

Job summary

Atlas Global Talent is partnering with an established Chicago freight brokerage to expand its customer sales team. This role offers autonomy with a hybrid in-office setup, focusing on building a profitable book of business and managing shipper relationships.

The Customer Sales Representative will prospect, quote, negotiate, onboard new customers, and collaborate with carrier sales and operations to ensure service excellence in the US market.

Qualifications

• Previous freight brokerage or 3PL sales experience.
• Experience prospecting and winning new shipper accounts.
• Strong understanding of the US domestic transportation market.
• Confidence conducting outbound sales and business development.
• Strong negotiation and relationship-building skills.
• Commercial awareness around rates, margins and profitability.
• Ability to manage a sales pipeline independently.
• Self-motivated approach and autonomy.
• Strong communication and organizational skills.

Responsibilities

• Prospecting and developing new shipper accounts
• Building and managing your own sales pipeline
• Making outbound calls and conducting targeted business development
• Identifying new freight opportunities within your target market
• Building relationships with decision-makers across prospective accounts
• Quoting and negotiating freight opportunities
• Winning and onboarding new customers
• Developing existing accounts and increasing shipment volume
• Managing customer relationships and acting as a key point of contact
• Working closely with carrier sales and operations to ensure successful execution
• Maintaining visibility over margins, service levels and account performance
• Identifying opportunities to increase revenue and gross profit
• Maintaining accurate activity and customer information within the company's systems
• Taking ownership of your individual sales performance and book of business

Skills

Freight brokerage sales

Pipeline development

Negotiation

Relationship building

Autonomy

Outbound calling

Job description

Atlas Global Talent is working with an established freight brokerage in Chicago that is continuing to expand its customer sales operation.

The company already has an established Chicago office with approximately 25 employees across its customer and carrier sales teams, operating through a mixture of onsite and hybrid working.

They are now looking to add experienced Customer Sales Representatives / Account Executives who can take ownership of developing new business and building profitable customer relationships.

This is a role with a good level of autonomy. The business is looking for experienced salespeople who are comfortable managing their own desk, developing their own pipeline and taking responsibility for their results without being heavily micromanaged.

The Role

As a Customer Sales Representative, you will be responsible for developing new shipper relationships and growing a profitable book of business.

You will manage the commercial side of the customer relationship while working closely with the carrier sales and operations teams to ensure freight is covered and customers receive a consistently high level of service.

Your responsibilities will include:

• Prospecting and developing new shipper accounts
• Building and managing your own sales pipeline
• Making outbound calls and conducting targeted business development
• Identifying new freight opportunities within your target market
• Building relationships with decision-makers across prospective accounts
• Quoting and negotiating freight opportunities
• Winning and onboarding new customers
• Developing existing accounts and increasing shipment volume
• Managing customer relationships and acting as a key point of contact
• Working closely with carrier sales and operations to ensure successful execution
• Maintaining visibility over margins, service levels and account performance
• Identifying opportunities to increase revenue and gross profit
• Maintaining accurate activity and customer information within the company's systems
• Taking ownership of your individual sales performance and book of business

What They're Looking For

The ideal candidate will already have experience working within US freight brokerage or third-party logistics.

You should be comfortable operating in a sales-driven environment and confident developing business independently.

Previous experience could include positions such as:

• Account Executive
• Sales Executive
• Business Development Representative
• Business Development Manager
• Customer Sales Representative
• Freight Broker
• Logistics Sales Representative

Candidates should ideally have:

• Previous freight brokerage or 3PL sales experience
• Experience prospecting and winning new shipper accounts
• Strong understanding of the US domestic transportation market
• Confidence conducting outbound sales and business development
• Strong negotiation and relationship-building skills
• Commercial awareness around rates, margins and profitability
• The ability to manage a sales pipeline independently
• A self-motivated approach and comfort working with a high level of autonomy
• Strong communication and organizational skills

Working Environment

The first month will be fully onsite in the Chicago office.

This initial period is designed to allow new hires to properly learn the company's systems, workflow, processes and operating model while developing relationships with the existing customer sales, carrier sales and operations teams.

Following successful onboarding, the position moves to a hybrid structure with 3 days per week in the Chicago office.

This isn't a remote sales position. The hybrid structure is designed to offer flexibility while maintaining collaboration with an established Chicago team.

Compensation

Base Salary: $60,000-$85,000 depending on experience

In addition to base salary, the position offers:

• Uncapped commission
• Benefits
• Hybrid working following onboarding
• Established operational and carrier sales support
• Opportunity to build and grow your own book of business
• A good level of autonomy over your desk and sales activity

Why Consider It?

This opportunity should particularly appeal to experienced freight brokerage salespeople who want the freedom to manage their own business without being isolated from the infrastructure of an established brokerage.

You'll have an existing carrier sales and operational team around you, while still being trusted to take ownership of your pipeline, customers and results.