Customer Sales Account Manager

Staples Advantage Canada; Philadelphia (Philadelphia County); Remote; USD 60,000 - 80,000; Full time

Job summary

A leading company in office supplies seeks a Field Sales Executive to drive revenue growth in Philadelphia. The role involves building customer relationships, presenting solutions, and achieving sales targets. Ideal candidates are results-oriented with strong communication skills and a customer-first attitude.

Benefits

22 days of PTO

Holiday Schedule

Online and Retail Discounts

Company Match 401(k)

Physical and Mental Health Wellness programs

Qualifications

• 4+ years of field sales experience.
• Strong adaptability to change.

Responsibilities

• Drive conversion of 1M new revenue from new customers.
• Build territory penetration strategy.
• Schedule appointments and meet with prospective customers.

Skills

Communication

Persuasion

Presentation

Time Management

Organizational Skills

Education

High School diploma/GED

Bachelor’s degree or equivalent work experience

Job description

Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers – and our people – thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding. From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order.

What you’ll be doing:

• The Field Sales Executive is focused on driving conversion of 1M new revenue from new customers while building programs to orchestrate sales growth in our public sector (SLED) and commercial market. Territory for this position is Philadelphia, PA.
• Build territory penetration strategy, continuously analyze individual performance and shift strategy to meet and exceed revenue goals.
• Qualify prospects, from internal and external leads, based on customer size, spend and potential while routing opportunities to fellow sales team members based on sales qualifiers.
• Schedule appointments and meet with prospective customers in person to present Quill values and solutions.
• Utilizing marketing collateral to build engaging, meaningful presentations to drive prospect engagement and conversion
• Attend conferences, tradeshows, and events representing Quill and winning new customers.
• Create and present custom pricing solutions to potential high growth commercial customers.
• Leverage education contracts, including Cooperative Purchasing partnerships and Bids, to acquire new education customers or drive growth for existing.
• Upon customer commitment, ensure smooth transition to the account management team.
• Meet and exceed monthly/quarterly quotas and key metrics.
• Maintain accurate and up-to-date records in CRM at all times, including activity logs and pipeline.
• Seek ways to constantly improve, absorb and apply manager and peer led coaching.
• Make a highly positive impact on culture and team - work well others, share learnings, build trust and lead by example.
• Work closely with sales leadership and peers to drive revenue beyond traditional office supplies.
• Champion company values and services, in addition to product features and benefits
• Grow share of wallet by consolidating business from other vendors, creating customized pricing programs, and developing a trusted advisor relationship with key accounts and their affiliated sites

What you bring to the table:

• You are a highly driven, competitive, results-oriented person that leverages your communication and persuasion skills to strategize, grow, and close growth-based opportunities.
• Strong performance in an environment that requires adaptability to change.
• Strong presentation skills
• Self-starter results oriented
• Strong time management and organizational skills
• Not afraid to ask questions. You view challenges as opportunities
• You know the only way to handle rejection is to try again
• You have a customer first attitude
• Culture is important to you, and you want to positively impact your environment and coworkers
• You know every conversation is different; you think dynamically and remain calm under pressure
• You believe the best process is derived through constant improvement and sharing best practices
  
  

What’s needed- Basic Qualifications

• High School diploma/ GED
• 4+ years of field sales experience
• Required travel within territory based on appointments, customer needs and conferences, approximately 50% travel.
• Remote Role: Must be able to cover a territory of Philadelphia, PA.

What’s needed- Preferred Qualifications

• 6 months+ of relevant experience in the public sector market
• Bachelor’s degree or equivalent work experience
• Proven business development experience

We Offer:

• Inclusive culture with associate-led Business Resource Groups
• 22 days of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday)
• Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!

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