Customer Return & Ready Line Specialist

Fox Rent A Car, Inc.; Las Vegas (NV); On-site; USD 18,752 - 26,708; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

401k

Employee discounts

Company-paid Life Insurance

AD&D Insurance

Flexible spending account

Parental leave

Employee assistance program

Job summary

Fox Rent A Car in Las Vegas is seeking a Customer Service - Return Agent to join our Ready Line and Returns team. You will greet customers, inspect returning vehicles for damage, record mileage, verify fuel, secure keys, and help with paperwork.

A valid driver's license and a high school diploma are required. You will explain charges, assist with luggage, manage vehicle exchanges when needed, and keep the ready line clean and organized.

Qualifications

• Top-notch people skills.
• Ability to troubleshoot with a smile.
• Patience and understanding throughout the rental experience.

Responsibilities

• Welcome customers and handle returns with a friendly demeanor.
• Inspect returning vehicles for damage, mileage, and fuel levels.
• Secure keys, remove personal belongings, and complete paperwork.
• Explain charges and review final rental contracts for accuracy.
• Maintain a clean, organized ready line and assist with vehicle prep.

Skills

Customer service

Communication

Troubleshooting

Patience

Education

High School Diploma or equivalent

Valid Driver's License

Job description

Fox Rent A Car in Las Vegas is seeking a Customer Service - Return Agent to join our Ready Line and Returns team. You will greet customers, inspect returning vehicles for damage, record mileage, verify fuel, secure keys, and help with paperwork.

A valid driver's license and a high school diploma are required. You will explain charges, assist with luggage, manage vehicle exchanges when needed, and keep the ready line clean and organized.