Customer Retention Specialist - Flexible Schedule & Growth

Tyler Miers - State Farm Agent; South Carolina; Presencial; USD 42 000 - 54 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Resumo da oferta

Tyler Miers - State Farm Agent is seeking a Customer Retention Specialist to support ongoing customer relationships and drive office growth. You will focus on outreach, policy renewals, and maintaining strong client connections within our Anderson, SC community.

Ideal candidates bring strong interpersonal skills, problem-solving abilities, and a commitment to delivering exceptional service. This role offers a flexible schedule and opportunities for advancement in a supportive office environment.

Qualificações

• Must be able to obtain applicable state insurance licenses.
• Previous experience in customer service or account management preferred.
• Detail-oriented with a focus on customer experience.

Responsabilidades

• Communicate with existing customers regarding renewals and coverage options.
• Review accounts and assist with updates or changes as needed.
• Identify opportunities to enhance customer satisfaction and engagement.
• Maintain accurate records and documentation of interactions.
• Collaborate with team members to meet retention and outreach objectives.

Conhecimentos

Interpersonal skills

Problem solving

Communication

Active listening

Detail oriented

Customer service

Account management

Descrição da oferta de emprego

Tyler Miers - State Farm Agent is seeking a Customer Retention Specialist to support ongoing customer relationships and drive office growth. You will focus on outreach, policy renewals, and maintaining strong client connections within our Anderson, SC community.

Ideal candidates bring strong interpersonal skills, problem-solving abilities, and a commitment to delivering exceptional service. This role offers a flexible schedule and opportunities for advancement in a supportive office environment.