Customer Relations Specialist – Insurance & Growth

Bob Speck; Elkhorn Precinct (NE); Presencial; USD 21.000 - 34.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k) matching

Bonus based on performance

Competitive salary

Opportunity for advancement

Training & development

Descripción de la vacante

The Bob Speck State Farm Agency is seeking a Customer Relations Representative to deliver exceptional client experiences. You will handle inquiries, resolve issues, coordinate with agency team members, and anticipate the needs of community members you support.

We look for customer-focused and empathetic team players with sales potential. Internal growth opportunities are anticipated for driven candidates who are ready to obtain state insurance licenses and contribute to our growing agency.

Formación

• Dedicated to customer service and building new relationships.
• Able to effectively relate to a customer, answer their questions, and anticipate their needs.
• Excellent communication skills to assist customers and coordinate with other agency team members.
• Proactive in problem-solving.
• Ability to obtain state insurance licenses.
• Associates degree or higher, or related work experience.

Responsabilidades

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Consult with prospective customers and provide quotes in a timely basis
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

Conocimientos

Customer service

Communication

Relationship building

Proactive problem-solving

Empathy

Educación

Associate degree or higher

Related work experience

Descripción del empleo

The Bob Speck State Farm Agency is seeking a Customer Relations Representative to deliver exceptional client experiences. You will handle inquiries, resolve issues, coordinate with agency team members, and anticipate the needs of community members you support.

We look for customer-focused and empathetic team players with sales potential. Internal growth opportunities are anticipated for driven candidates who are ready to obtain state insurance licenses and contribute to our growing agency.