Customer Relations Specialist – Insurance Agency Team Member

Scott Cat; Bogalusa (LA); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

License reimbursement

401(k) matching

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

A reputable insurance agency in Bogalusa, Louisiana is looking for a Customer Relations Representative. The ideal candidate will excel in communication and problem-solving, manage customer inquiries, and work collaboratively within a supportive team. With a dedication to integrity and service, this agency fosters a family-friendly atmosphere, offering competitive benefits and growth opportunities in a busy office environment.

Qualifications

• Strong communication and problem-solving skills are essential.
• Customer service experience is preferred.
• Ability to handle high-stress situations with calm.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information.
• Assist with customer retention strategies.
• Coordinate with departments for customer satisfaction.

Skills

Communication skills

Problem-solving skills

Customer service

Ability to handle stress

Job description

A reputable insurance agency in Bogalusa, Louisiana is looking for a Customer Relations Representative. The ideal candidate will excel in communication and problem-solving, manage customer inquiries, and work collaboratively within a supportive team. With a dedication to integrity and service, this agency fosters a family-friendly atmosphere, offering competitive benefits and growth opportunities in a busy office environment.