Insurance Agency Customer Relations Specialist

State Farm Agent; Houston (TX); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Salary

Paid time off

Growth potential

Job summary

An independent insurance agency in Houston is seeking a Customer Relations Representative to join their team. The role involves establishing customer relationships, providing excellent service, and educating clients about insurance options. Ideal candidates will be people-oriented, organized, and detail-oriented, with a commitment to customer satisfaction. Bilingual (Spanish) candidates are preferred. This position offers a path for growth and valuable experience in a supportive environment.

Qualifications

• Ability to establish customer relationships and follow up.
• Experience in providing prompt, accurate, and friendly customer service.
• Pride in getting work done accurately and timely.

Responsibilities

• Establish customer relationships and follow up with customers.
• Respond to inquiries regarding insurance availability and policy changes.
• Educate customers about insurance options.

Skills

People-oriented

Organizational skills

Detail oriented

Dedicated to customer service

Multi-tasking

Bilingual - Spanish preferred

Tools

Windows

Job description

An independent insurance agency in Houston is seeking a Customer Relations Representative to join their team. The role involves establishing customer relationships, providing excellent service, and educating clients about insurance options. Ideal candidates will be people-oriented, organized, and detail-oriented, with a commitment to customer satisfaction. Bilingual (Spanish) candidates are preferred. This position offers a path for growth and valuable experience in a supportive environment.